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The House That Frank Built: a lesson in culture

September 4, 2014 Christian Frueh Topics: Leadership Playing Not To Lose

2427904151_51c8f4ccecI spent a number of years doing research at Sandia National Laboratories in New Mexico at their (now closed) Liquid Metals Processing Lab. Located six miles from the main lab the Melt Lab was the ‘house that Frank built.’  I’ll explain.

Before showing up for my first day of work, I was told the reason the lab was located in the middle of the desert was to eliminate worry of collateral damage in the event of an explosion. Reflecting on my time there, I’m now convinced the real reason was to minimize collateral damage by keeping its director Dr. Frank Zanner away from the rest of the lab.

After being shown around by one of my mentors, Mike pointed down a hallway and told me I should introduce myself to the Director of the lab. Sporting khakis and a blue blazer, I walked down the hallway only to encounter Frank seated, phone in hand, dripping in sweat, no shirt on, cut off jeans, and a pair of running shoes with gigantic springs on the bottom.

Like a rabbit deciding whether to stay or run, in an effort to not wet myself, I thought it best to pause. I turned to look at Mike who by now had a gigantic shit-eating grin on his face and I realized that, whatever happened next, from this point forward, the world would be a very different place.

  • Xian: “Hello, Dr. Zanner, my name is Christian Frueh. I’m a graduate student from the University of Arizona.”
  • Frank: “Call me doctor again fucker and I’ll fire your ass.”

That was it.

Introduction over and from that point forward, my world was a different place.

a lesson in culture

Partly because of the remoteness but mostly because of Frank and the cast of characters he assembled, the culture at the Melt Lab was somewhat different than the rest of Sandia.

The thing I remember though, is that regardless of how remote or different our lab may have been, to this day I’m still cognizant of Sandia’s strong set of core values: Integrity, excellence, teamwork, respect for each other, and placing service to the nation as our highest duty.

Although I was too young to realize it at the time, Sandia was a great place to work precisely because they had a mission I believed in and a core set of values everyone I encountered lived by. We didn’t know how the story was going to end but we all had a purpose and, although the dialects may have been different, we all spoke the same language.

Much in the way that Sandia exists to serve the national interest, I want Evaero to exist to serve its customers. Much in the way that Sandia employees believe and live in a core set of values I want our employees to believe and live our core values:

“Do the right thing, do more for less, do what you say.”

Frank passed on some time ago and to this day, everytime I hear someone whistling in an airport (Frank had a couple tunes that he really liked) I think of him. Thanks for not firing me and may the force be with you Frank.

– xian

Photo Credit: Panoramas via Compfight cc

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Some might argue that by disabling comments on a blog, the impact of a blog is lessened. While I’m inclined to agree, there are circumstances when, without some extra measures of anonymity, people are simply not going to put themselves out there and opine. So, for now, I’m opting to turn the comments off.

Having said that, I am interested to hear from you. Good, bad, or otherwise, please feel free to drop me a line at xian@evaero.com. I’m the only person who will read your email and, as time allows, I’ll do my best, at a minimum, to personally acknowledge receipt.

About Christian Frueh

With a Ph.D in Materials Science and Engineering and a minor in Anthropology, Christian is a thoughtful leader who looks at things from a scientific perspective: Solve problems, don’t make assumptions.

Read more about Christian

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